Bewl Water, Kent • Selected dates November to December 2026
Step into a Christmas quest filled with elves, live entertainment, festive activities and surprises. For more than three hours, your family becomes part of the story – all leading to a personalised family visit with Santa.
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Santa and his elves need your family's help to restore Christmas cheer at Bewl Water.
Santa and his elves need your help to restore Christmas cheer. Step inside the story with your family and become Cheer Champions.
Christmas at Bewl Water is more than a Santa visit… it's a living festive story!
As Cheer Champions, families are guided through an immersive world of live performances, playful panto-style moments and magical encounters, all woven into one unfolding Christmas adventure.
At the heart of every Christmas at Bewl Water experience is a private family visit with Santa himself.
Each meeting is individually personalised for your child, with their name, age and a little about their hobbies and interests… creating a magical moment that feels truly memorable.
Step into our world of laughter, cheer chants and storytelling brought to life by Santa's merry elves.
With playful panto-style moments of audience participation and surprise encounters along the way, our performances are designed to entertain the whole family.
Roll up your sleeves and get stuck into festive sweet treat decorating fun.
Children will decorate their own delicious shortbread biscuits to take home (or eat straight away!)
Those opting for the Mrs Claus Enhanced Experience will enjoy front row seats in this workshop.
A creative space where little ones will build and decorate their own sleigh ornaments!
A chance to make something special to take home and treasure long after the quest.
Those opting for the Mrs Claus Enhanced Experience will enjoy front row seats in this workshop.
A magical stop where families can make their own reindeer food to take home and sprinkle on Christmas Eve, guiding Santa's reindeer on their journey.
Step inside Postmaster Elf Dash's post office and send your all-important wishes to Santa!
When the quest is over, refuel in our free flow space where street food, warming mulled wine, cider and specialty hot drinks await you.
While grown-ups relax, little ones can enjoy the Candy Land play frame keeping the festive fun going!
From magical settings to character encounters, the experience is filled with beautifully designed photo opportunities.
Capture the laughter, wonder and festive magic as your quest unfolds.
Alongside returning favourites, families can expect a brand-new quest with more festive surprises still to be revealed.
Child tickets only. Applied automatically at checkout. No code needed.
Child-ticket offer ends
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Photographs from previous seasons. Decorations, performers and attractions may vary.
Through Their Eyes
Take a peek at Christmas at Bewl Water through the eyes of families who have joined the adventure.
Shared by our visitors, with creator credits in each film. Footage from previous seasons; this year's experience may vary.
A magical Santa experience
My partner and I both came away saying it was definitely the best grotto we've done. The fact Santa knew their names and interests was such a magical touch for my 4yo. She is usually shy of Santa but she was interacting with him and all the elves.
A Christmas experience our whole family loves
This is our third time visiting Christmas at Bewl Water, and it was absolutely amazing. The amount of effort the staff have put in this year is incredible. It truly felt as though we were stepping into a magical wonderland.
Christmas Visit
From the first interaction with the bubble gun elf, then walking through a magical winter scene on our way to visit Santa, we had the most amazing time. Entertainment staff are so engaging and friendly.
All ages included
We had an excellent time at the Bewl Water Christmas experience. As a family of 6 with 3 older children, all were included and made to feel that Christmas was for children of all ages! Would definitely recommend.
Reviews sourced from TripAdvisor. Read More Reviews
Plan Your Visit
On the Kent/Sussex border near Lamberhurst, just off the A21. Turn onto Bewlbridge Lane to find us.
Got Questions?
Tickets are available to book now. Use the Book Now button on this site to secure your family's place, and pop your details in to receive event updates by email.
More than a Santa's Grotto. This 3-hour event is packed with immersive, interactive festive activities including workshops, live shows, personalised Santa visit and a gift from the Toy Exchange. One free parking ticket is included per booking.
We are a cashless event and accept most major debit and credit cards.
Santa's Grotto & Quest Experience tickets must be booked online in advance to avoid disappointment.
Each Santa visit accommodates up to eight guests to keep things personal. Larger groups are welcome but will visit Santa in groups of eight (or less). We recommend booking in groups of more than eight for the same arrival slot so you can enjoy the rest of the experience together.
Yes! Cheer Champions booking in groups of 6 or more will receive 10% off their booking.
The Christmas at Bewl Water experience is designed to be enjoyed together as one festive adventure, from the moment you step into the quest to the final magical encounters along the way.
For visits to Santa's Grotto, groups are limited to a maximum of 8 people at a time to keep the experience personal and special for every family. If your group is larger than this, that's no problem at all. You'll simply visit the Grotto in your smaller booked groups, so everyone still enjoys their own personalised moment with Santa.
The rest of your journey through the quest can be enjoyed together as one group, sharing every laugh, performance and festive tradition along the way.
Tickets are non-refundable unless you purchased TicketPlan Refund Protection at the point of booking. TicketPlan covers specific qualifying reasons such as accident or unexpected illness, subject to their T&Cs.
While we don't offer dedicated SEND sessions due to the wide range of individual needs, we are committed to making the experience as inclusive as possible. Please email christmas@bewlwater.co.uk before booking to discuss any requirements, and we'll do our best to accommodate where we can.
Our shortbread biscuits and decorations are vegan, dairy-free and nut-free, with a gluten-free option also available. Please note they are made in a kitchen that handles a variety of allergens. We cannot guarantee zero traces.
Yes. Every visitor needs a ticket. Children must be accompanied by an adult aged over 18, and adults need their own ticket to enjoy the full experience with their family.
The experience is designed primarily for children aged 1 and up. If you're visiting only with an Under 1, please purchase a Child ticket to access all workshops. Caregivers then assist their infant. My First Christmas tickets add a personalised Santa moment and a toy on top.
My First Christmas tickets are available for babes in arms and include a toy and personalised Santa interaction.
Essential Companion concession tickets are sold at 50% off the standard rate. These must be selected at booking (no discount on the day) and require documentation in advance: Access Card, PIP, DLA or Attendance Allowance. One per booking. If your companion wants to take part in the activities, please book a Child ticket instead.
Imagery and video on our site is from previous years and for illustrative purposes only. Our elves work year-round to fill each event with the same magic, but decorations, performers and attractions may vary season to season.
Bewl Water, Bewlbridge Lane, Lamberhurst, Kent TN3 8JH. We're on the Kent/Sussex border, just off the A21. Turn onto Bewlbridge Lane when approaching from either direction.
One free parking ticket is included per order. ANPR is in operation, so please provide the correct vehicle registration to avoid fines. Additional parking tickets can be purchased.
Please arrive 5 minutes before your booked timeslot. Every group receives a personalised, exclusive experience, so late arrivals may be refused entry or miss parts of the Quest. Allow plenty of travel and preparation time.
The Quest itself lasts just under two hours. There is then a free-flow area where you can eat, play, explore and shop. We recommend allowing 3 hours for the full experience but you are welcome to stay and play as long as you wish!
Yes. Your visit to Santa's Grotto is exclusive and personalised to your family's booking. No strangers, just magic.
Christmas outfits and costumes are welcome! Most of the experience is under cover, but there are outdoor sections and the woodland setting means paths can occasionally be muddy. Wrap up warm and wear sturdy footwear.
Yes. There are areas to purchase refreshments throughout the Quest and the Candy Land Food Court serves hot and cold drinks plus a range of sweet and savoury food and festive treats. Gluten-free, dairy-free, vegetarian and vegan options are available on request.
Most of the experience is under cover and runs come rain, shine or snow. Some areas are outdoor and not all covered sections are heated, so wrap up warm.
Dogs are not permitted inside Christmas at Bewl Water, but are welcome to enjoy the wider Bewl Water grounds.
We aim to accommodate most wheelchairs. Please contact us in advance so we can make the best possible arrangements for your visit.
Please email us at christmas@bewlwater.co.uk, our team are always happy to help.
Child-ticket offer ends
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